Maintenance and Support

Operating and Maintenance AFC systems and devices requires skilled and experienced engineers to properly resolve issues. Relying on your own personnel to identify and fix a fault can often cause more or wider damage – certainly a “false economy”. BII TSHK is committed to long-term support of its customers’ technology investments. A cost-effective Maintenance & Support program to meet your operational needs. Our Maintenance & Support Services include: Fault Management Remote support via telephone, email and remote-access toolsets Call-out / on-site support services System and equipment upgrade and modifications Comprehesive product repair and services


BII TSHK has been involved in many Hong Kong and international projects across the world. Our primary customers and projects include the transport Service Providers in Hong Kong.


BII TSHK provides systems and integration expertise in AFC systems including bespoke software and hardware as required. BII TSHK devices include contactless smartcard AFC devices such as bus driver and card processors, ticketing and add value machines, gate adaption kits, pole processors and point of sale terminals. BII TSHK backend systems include wireless depot systems with data concentrators, transaction delivery middleware and backend central computers with reconciliation and 3rd party interfaces.